SIP
Legal

Privacy policy

Information about processing personal data, in accordance with Regulation (EU) 2016/679 (GDPR).

Last updated: April 2026

1. Data controller

SERVICE IMPLEMENTARE PRODUCȚIE S.A. (SIP), headquartered at Str. Republicii nr. 66, Petrila, Hunedoara County, 335800, Romania, tax code RO12653984, registered at the Trade Registry under no. J20/33/2000, is the controller of your personal data. For any questions regarding data protection, contact us at: office@sip.ro or +40 254 55 05 68.

2. What data we collect

Through the contact form on our website, we collect the following data: — Full name — Email address — Phone number (optional) — Company name (optional) — Message content We do not collect sensitive data (medical, biometric, political orientation, etc.).

3. Purpose and legal basis

We process your data for the following purposes: — Responding to quote requests or technical inquiries, based on your consent (Art. 6(1)(a) GDPR). — Communication within a pre-contractual or contractual commercial relationship (Art. 6(1)(b) GDPR). — Compliance with legal obligations, where applicable (Art. 6(1)(c) GDPR).

4. Data retention

Data submitted through the contact form is retained for the period necessary to fulfill your request and, subsequently, for a maximum of 12 months from the last contact. If a contractual relationship is established, data will be retained in accordance with applicable legal deadlines (typically 5 years from contract termination).

5. Data sharing

We do not sell or share your data with third parties for marketing purposes. Your data may be accessed by: — SIP S.A. personnel, to the extent necessary for performing their duties. — The website hosting provider, as a data processor, under contractual clauses compliant with GDPR. We do not transfer data outside the European Economic Area.

6. Your rights

Under GDPR, you have the right to: — Access — find out what data we hold about you. — Rectification — correct inaccurate data. — Erasure — request deletion of your data, except where we are legally required to retain it. — Restriction — limit processing in certain situations. — Portability — receive your data in a structured format. — Objection — object to processing based on legitimate interest. — Withdraw consent — at any time, without affecting the lawfulness of prior processing. To exercise these rights, write to us at office@sip.ro. We will respond within 30 days.

7. Complaints

If you believe that the processing of your data violates applicable legislation, you have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP): B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, Bucharest, 010336, Romania Phone: +40 318 059 211 Email: anspdcp@dataprotection.ro Web: www.dataprotection.ro

8. Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction, including encrypted connections (HTTPS), restricted access to personal data, and internal procedures for managing security incidents.

9. Policy changes

We reserve the right to update this policy whenever necessary. The date of the last update is displayed at the top of this page.